Repair intake

Pay your repair deposit.

Use this page after H.B.Cross Phone Repair confirms that a diagnostic and repair intake fee is needed for your device.

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$35 diagnostic and repair intake fee

This deposit helps cover the initial repair intake, device review, and diagnostic time. If you approve the repair, the $35 fee is applied toward the approved repair total.

Payment instructions

Confirm your device details with H.B.Cross Phone Repair first. Payment instructions are provided after the repair request is reviewed, so the deposit can be matched to the correct customer and device.